Privacy Policy

Privacy notice

Throughout this document, “we”, “our”, or “us” refers to Traditional Norfolk Poultry Ltd.
In the context of the law and this notice “process” refers to the collection, storage, transfer
use or any act using information.

 

Our registered office is Traditional Norfolk Poultry, Oak Tree Business Park, Hargham Road,
Norfolk, NR17 1DS.

 

Our company number is 4021155 registered in the United Kingdom.
Introduction

 

Traditional Norfolk Poultry (TNP Ltd) is committed to maintaining the trust and confidence of
visitors to our website.

 

Our privacy policy provides details of when, and why we collect your personal information,
how we use it and under which conditions we may disclose it to others. This also provides
information on how we keep your data secure.

 

We would recommend any visitors to our site to also ready more about their personal data
rights at www.knowyourprivacyrights.org.

 

We take seriously the protection of your privacy and Confidentiality. Visitors to our website
are entitled to know that their personal data will not be used for any purpose unintended by
them.

 

TNP Ltd will not sell, rent or trade information with other companies and businesses for
marketing purposes.

 

TNP Ltd will always work to preserve the confidentiality of information provided. Our policy
complies with UK law as well as General Data Protection Regulation (GDPR).
How we process information about you

 

The law requires us to determine the way in which we are processing your data and that we
notify you of this. If your data is no longer relevant, then we shall stop processing your data.
TNP Ltd will notify you should there be any changes in legislation or law, which affect your
personal data and how we process this.

 

At TNP Ltd, we promise to only use your personal information for the purposes of which you
have submitted your information.

 

We continue to process your information on this basis until you withdraw your consent, or it
can be reasonably assumed that your consent no longer exists.

 

There are some areas to consider when it comes to processing your data. These are:
Contractual obligation

 

We may use your data to:

• verify your identity for security purposes
• sell products to you or provide services linked to our product
• we may also use information to, for example, monitor our sales, in which case you will
  not be personally identifiable.
• Continue to process your data until our contractual obligation comes to an end
  Consent

You may at times provide your consent to us to process information that may be personal,
without any contractual relationship.

Where possible, we will aim to obtain your explicit consent (such as through our online
enquiry form, applying for a job or by asking you to read and accept our cookie policy),
however you may sometimes consent implicitly, such as when you email us. In each case, you
provide your consent for us to process your information.

 

Legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us,
of doing so. This may include processing such as you have asked us to contact you, to ensure
accurate data records, to protect you/the business, to protect legal rights of you / the
business, or whether it is reasonable to do so.

 

For our Customers and Employees, we may process your personal information for the
following reasons: to contact you about our product or with information that you have asked
us to tell you about, or to send you a copy of our latest 6 monthly postal newsletter. We may
also occasionally contact you to ensure our records are right and to check every now and
again if you are happy to continue receiving such information.

 

This information is not processed by Third Parties (this information is not sold, rented or
traded) and you have the right to opt in or out of this Newsletter service at any time, and can
do so by contacting Julie Eccleston on Julie.eccleston@tnpltd.com.

 

Legal obligations
We are subject to the law like everyone else. Sometimes, we must process your information
in order to comply with a statutory obligation.
This may include your personal information.

 

Cookies
Our websites use cookies to collect information. This includes information about browsing
behaviour by people who access our websites. Detailed information is set out in our Cookie
Policy, which can be found easily on our website.

 

Third parties
When someone visits www.tnpltd.com we use a third-party provider, Google Analytics, to
collect standard information about how people use our website. This information is only used
in a way which does not identify anyone. We do not make and do not allow Google to make,
any attempt to find out the identities of those visiting our website.

 

Any sensitive personal data obtained from our website is not shared with Third Parties. TNP
Ltd will only share your details internally and this will only be processed for the purposes of
which you have submitted the information.

 

Job applications and employment
If you send us information in connection with a job application, we may keep it for up to 12
months in case we decide to contact you at a later date. We may contact you in relation to
your actual application, or new opportunities should they arise and you have relevant skills
and experience.

 

If we employ you, we collect information about you and your work from time to time
throughout the period of your employment. This information will be used only for purposes
directly relevant to your employment, such as payroll. After your employment has ended, we
will keep your file for six years before destroying or deleting it.

 

Contacting us
When you contact us, whether by telephone, through our website or by e-mail, we collect the
data you have given to us to reply with the information you need.
We may choose to record your request and our reply, in order to increase the efficiency of
our business.

 

We keep personally identifiable information associated with your message, such as your
name and email address so as to be able to track our communications with you to provide a
high-quality service.

 

Credit references
To assist in combating fraud, we share information with credit reference agencies, so far as it
relates to clients or customers.
Access and/or removal of your information

 

You are entitled to view, amend or delete the personal information that we hold. You can
email your request to hr@tnpltd.com, or you can contact the team on 01953 498 434.
There is not usually a fee in relation to accessing the data held about you, and we will always
try to supply this within 30 days.

 

When we receive any request to access, edit or delete personal identifiable information we
shall first take reasonable steps to verify your identity before granting you access or otherwise
taking any action. This is important to safeguard your information.
If you choose to remove your information, this may limit the service we can provide to you.
How you can complain

 

If you are not happy with our privacy policy or if have any complaint, then you should tell us
by email. Our address is hr@tnpltd.com.

 

When we receive a complaint, we record all the information you have given to us. We use
that information to resolve your complaint.

 

If your complaint reasonably requires us to contact some other person, we may have to give
them some of your personal information in order to help resolve this. We do this as
infrequently as possible, but it is a matter for our sole discretion as to whether we do give
information, and if we do, what that information is.

 

We may also compile statistics showing information obtained from this source to assess the
level of service we provide, but not in a way that could identify you or any other person.
If you are in any way dissatisfied about how we process your personal information, you have
a right to lodge a complaint with the Information Commissioner’s Office. This can be done
at https://ico.org.uk/concerns/.

Retention period for personal data
We keep your personal information only for as long as required by us:

• to provide you with the services you have requested;
•  to comply with other law, including for the period demanded by our tax authorities;
•  to support a claim or defence in court.

 

Compliance with the law

Our privacy policy has been compiled to comply with UK and EU law.
Review of this privacy policy

This policy was last reviewed April 2018. This will be reviewed and updated annually, or when
is necessary in accordance with any General Data Protection Regulation changes.

If you have any question regarding our privacy policy, please contact us.

 

 

MODERN SLAVERY AND HUMAN TRAFFICKING POLICY statement

Founded in 1988, Traditional Norfolk Poultry grows and processes free range and organic chickens and turkeys to RSPCA assured standards in unspoilt East Anglian countryside – while our purpose-designed processing centre, also RSPCA assured, guarantees our birds continue to receive the utmost care.

Modern Slavery is a criminal offence under the Modern Slavery Act 2015 (“The Act”). Modern slavery can occur in various forms, including servitude, forced or compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.

This document sets out the policy of Traditional Norfolk Poultry Ltd with regards to the aim of preventing modern slavery within its business and supply chain. This policy’s use of the term “modern slavery” has the meaning given in The Act.

As a company, we have a zero tolerance to modern slavery. We are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our business or our supply chain.

 

The responsibility to uphold this policy lies with all staff involved in the recruitment and management of workers on a day to day basis.

 

We are committed to ensuring transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our obligations under The Act. We expect the same high standards of our business partners and associates.

 

As a Company we shall:

 

• Commit to embedding a culture where all workers are treated with dignity, respect and with a sense of worth.
• Designate appropriate managers to attend training and to have responsibility for developing and operating company procedures relevant to this issue.
• Ensure that all staff responsible for directly recruiting workers are aware of issues around third-party labour exploitation and the signs to look for.

 

• The company will encourage and support all employees, agency workers and contractors to report cases of Hidden Labour Exploitation or Human Trafficking; whether they are themselves a victim or know anyone else within their community that may be.
• We shall always adopt and use recruitment selection criteria in a fair and non-discriminatory way in respect of the recruitment of both Temporary and Permanent Workers.
• We shall agree labour sourcing methods with our clients and require all other organisations in the labour supply chain to adopt policies and procedures consistent with the above.
• All TNP employees will be made aware that failure to comply with this policy may result in disciplinary proceedings, up to and including dismissal; being taken in line with the Company Disciplinary Policy

 

All employees/agency employees engaged in recruitment activities must:

 

• Only interview applicants in an approved location.
• Not allow applicants to complete registration documents on behalf of others.
• Not accept money, favours or any gifts at all from applicants or workers.
• Notify a Senior Manager when informed by an applicant or worker that they have paid money to be introduced to the Company.
• Not allow an unauthorised agent or individual to introduce job applicants to the Company.
• Notify a Senior Manager if they suspect an individual of introducing job applicants to the Company for personal gain.
• Not act as landlords or be in involved in the provision of accommodation, transport or other paid for services to workers.
• Not allow anyone other than an authorised person to choose which workers are selected for work shifts.
• Not force or coerce temporary workers to work against their will.
• Not threaten or subject workers to physical or mental mistreatment.
• Adopt a proactive approach to reporting suspicions of worker exploitation to the GLAA and the policy.

 

Training:

 

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to our staff. We also expect our business partners and associates to provide training to their staff and suppliers and providers in their respective supply chain.

 

We aim to monitor and educate by:

• Adopting the Ethical Trading Initiative base code
• Keeping up to date with current trends and changes in legislation on the subject
• Working closely with our labour providers to recognise who may be vulnerable
• Supporting the Stronger Together Campaign

Employees may at any time report a concern about suspected modern slavery associated with the Company or our suppliers. Concerns can be raised directly at any time either directly to the Senior Management Team, or they can be raised under the Company’s Whistleblowing Procedure. The nature of the complaint will determine the Company’s next course of action.

 

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring that no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our business or that of our supply chain partners.

 

Detrimental treatment includes dismissal, disciplinary action, threats, or other unfavourable treatment connected with raising a concern.

 

Responsibility for the policy

 

Ultimate responsibility for the prevention of modern slavery rests with the Company’s Senior Management Team, who has overall responsibility for ensuring this policy and its implementation complies with our legal and ethical obligations.

 

Communication and awareness of the policy

 

Our zero-tolerance approach to modern slavery will be communicated to all suppliers, contractors, business partners and associates.

 

Review

 

This Anti-Slavery and Human Trafficking Policy Statement  will be reviewed annually by the Traditional Norfolk Poultry Team and may be amended from time to time.